Privacy Policy

Last updated: 6 July 2026

01 E-Commerce Ltd ("01 Ecommerce", "we", "us", "our"), a company registered in England and Wales under company number 15605617, with its registered office at [Registered Address], is the data controller for the personal data described in this Privacy Policy. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following categories of personal data:

• Contact details you provide via our website forms, email, or when booking a call — such as name, email address, and brand/business name.
• Booking information when you schedule a discovery call through our Calendly widget.
• Newsletter sign-up details if you subscribe to updates via our email sign-up form.
• Usage data such as pages visited, browser type, and general device information, collected automatically when you use our website.

2. How We Use Your Information

We use the personal data we collect to:

• Respond to enquiries and communicate with you about our Services;
• Schedule and manage discovery calls;
• Send you updates or marketing content you have opted in to receive;
• Operate, maintain, and improve our website;
• Comply with our legal obligations.

3. Legal Basis for Processing

Depending on the context, we rely on the following legal bases under UK GDPR: your consent (e.g. for marketing emails), the necessity of processing to take steps at your request prior to entering into a contract, the performance of a contract with you, and our legitimate interests in operating and promoting our business, provided these are not overridden by your rights.

4. Cookies and Third-Party Services

Our website embeds third-party tools that may set their own cookies or collect data when you interact with them, including:

• Calendly — for scheduling discovery calls;
• Brevo (Sendinblue) — for our email sign-up/newsletter form;
• YouTube — for embedded video content;
• Google Fonts — for webfont delivery.

These providers act as independent data controllers or processors for the data collected through their embedded tools, and their use of your data is governed by their own privacy policies. You can control cookies through your browser settings at any time.

5. Sharing Your Information

We do not sell your personal data. We may share personal data with trusted third-party service providers who help us operate our website and deliver our Services (such as the tools listed above), and where required by law, regulation, or legal process.

6. International Transfers

Some of the third-party services we use may process data outside the UK. Where this occurs, we take steps to ensure an adequate level of protection is applied, such as reliance on adequacy regulations or standard contractual clauses.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request erasure of your data in certain circumstances;
• Object to or restrict certain processing;
• Request portability of your data;
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Children's Privacy

Our website and Services are directed at businesses and are not intended for use by children. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected].